Short answer: According to Mode: only the systems listed in the agreement are uploaded, by your own team; data is encrypted in transit and at rest; sensitive material is removed and personal information transformed; you can audit a de-identified sample; and the raw upload is deleted within 120 days. You keep your originals.
On this page
Mode's stated process
- 'Nothing is uploaded until the data license agreement is signed, and only the systems it lists are included.'
- Your team uploads copies through Mode's secure upload; no passwords are shared.
- Encrypted in transit and at rest, with limited access.
- Sensitive material removed, personal information transformed; you can audit a sample.
- Health records, payment card data and children's data excluded; 'the raw upload is deleted within 120 days'.
- The AI customer is barred from trying to identify anyone.
Source: Mode affiliate FAQ.
What you keep
Mode says the company keeps its original data and systems, untouched, and grants a license to a de-identified copy.
What to put in writing
- Deletion timelines and certificates.
- Audit rights.
- What happens if the deal ends.
This is general information, not legal advice. Talk to your own attorney or compliance advisor before you share or license any records.
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Frequently asked questions
Is the de-identified copy deleted too?
Mode's FAQ states the raw upload is deleted within 120 days; ask what happens to the de-identified dataset.
Can we see who the AI customer is?
Mode's FAQ doesn't say it names the AI customer.
Sources
Referral-fee disclosure: we may be paid by a program if your company signs with it after using this site. General information only, not legal advice.
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